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Condo and Building Owners Beware - Courier theft is real.

  • wecare994
  • Aug 15, 2024
  • 4 min read

We recently reviewed video taken from the cameras in our building - that will be another post soon enough about the video cameras in buildings and who should and shouldn't be reviewing footage so watch for that soon but moving on. The video footage showed a courier deliver a package to the building - drop it off in the front lobby and then grab another package that was sitting right next to it. The courier from a well known reputable online company stole someone else's package and walked out with it under his arm.


I remember when Canada Post and the U.S. postal service were worried and thought they would never be able to stay in business because of faxes people stopped writing letters. So few people were sending items in the mail and grandmas Christmas and birthday money wasn't enough to sustain the postal service. Even my Grandma had to re- consider how much she sent when the cost of stamps increased from 5 cents to 10 cents. Now Grandmas have learned to use the internet and wire transfers and the postal service was on it's way out with services like Blockbuster until someone discovered that going to the mall was not as cool as it was in the 80s and how fabulous it would be to be able to order anything and everything and anything online and have it delivered right to your door. It's really the most fabulous invention. Lots of items used to be delivered in the 50s and 60s things like eggs and milk and then labor was too expensive so we cut those luxuries but those people in the 60s knew how to live.


You can order pretty much anything online and have it delivered in a couple of days. All you do is open your door and packages full of so many good things are waiting for you. During covid delivery drivers became revered and we appreciated them for bringing us food when we were sick and couldn't cook. Delivery drivers were part of the people we said thank you to in signs taped to our windows and screamed thank you all at once outside our windows to show everyone how much we valued their service. For many of us delivery drivers are part of our lives. You often get to know the UPS or FED ex drivers in your building because you see them everyday at work and at home. They have routes and you get to know them like your mailman. Like many jobs or professions delivery drivers don't get paid even close to their true value. It's difficult to measure their true value but most of us understand they have become an integral part of our society and culture.


It's pretty disappointing to see a courier deliver one package and steal another. Kind of just shocking and then not even surprising at the same time. I'm sure those delivery drivers who are part of the theft ring make extra money selling the goods they steal. It's pretty lucrative and very clever. Who would suspect the delivery driver delivered your package and then stole your neighbors. We should give a round of applause to whoever is behind this parcel theft ring it's a scheme that would make Tony Soprano smile and try to get involved in. I'm sure the monies pretty good because the clever factor is pretty high... my concern is however at the end of the day innocent people are being hurt and possibly harmed.


What if they picked up a package that contained something critical like medicine or medical equipment that was ordered and required right away? The theft affects everyone but is worse for those people who don't have alot of money or a kid who saved up for months or years to buy something and have it delivered only to find that the delivery driver delivering your friends package stole yours. It's disappointing and could really become a serious problem if someone is harmed. There are too many scenarios to consider when you think of all of the types items being delivered.


So, what do we do about it? Stop deliveries to your door? NO, No and I mean NO! I don't know a single demographic that doesn't benefit from home delivery. The only answer is parcel lockers. I am not paid by anyone nor am I benefiting in anyway from the fact that parcel lockers are the only answer. I wrote a previous post talking about parcel lockers because I think they are the best way to protect the owners and residents in a building from theft. In the last post I did name a company that builds and sells parcel lockers but I won't push them today because I have no affiliation with them. It's up to your board of directors to decide which company best suits your building. Buildings face many challenges these days and board of directors need to be in tune to what is happening not just in the building but in the world outside the building. Here in the north we need parcel delivery to our homes. Seniors and people who are sick shouldn't have to go out in the cold and risk slipping on ice or hurting themselves to get their medicine or anything. In this day and age we don't need to put ourselves at risk when we have delivery drivers out there delivering packages day and night.


The parcel lockers are the best solution for everyone, they cause no harm and they don't disrupt the supply chain. In fact they assist the supply chain, companies like Amazon can still provide their services and continue to increase their service and profits with the knowledge that people are safely receiving their packages. The parcel lockers in fact drives more business and of course if you live in a building and are not afraid of losing your packages you will continue to shop online. In fact, go crazy ordering online you literally have nothing to lose! Every building should be moving to get information about parcel lockers. There is no other solution to protect the residents of your building. Now we know that couriers steal packages after they've delivered a package to another resident then there is no other option but to lock them up! The packages I mean!


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Meetings and Events

Condo Buildings have many different types of meetings -AGMs, Special Meetings and  Extraordinary Meetings, Owners Meetings -    See below on tips for making your meeting inclusive and productive 

​Annual General Meetings are crucial to democracy, a condominium corporation in Alberta is required to have annual general meetings every year and at the latest 15 months from the last AGM. These are formal meetings where owners vote on all types of business such as new bylaws, bylaw changes, financial considerations, improvements, upgrades and elect a new board of directors. There are certain procedural rules boards must follow when organizing an AGM; notice must be provided 60 days prior to the AGM, this gives owners the ability to submit agenda items to the board. After the 60 days, formal notice with the agenda items must be sent to owners within 30-14 days prior to the meeting date. Make sure you are voting at your AGMs, you need to make sure the votes are counted - make sure your board is either holding elections through ballots or a counted hand vote. 

There are several types of other meetings a condo corporation holds - Special Meetings, Owners Meetings or Town Halls. It all depends on who is doing the organizing and the topics being put forward. Condo Owners should ensure that their meetings have at least the basic requirements for example: With the exception of Owners Meetings which are called by the owners and not formal, all meetings should include, if possible: scrutineers, agenda- ability of owners to add to agenda, accurate and properly recorded minutes, elections, voting - owners should be voting on issues at AGMs to name a few. There are many requirements to hold a duly organized meeting. For example, public companies and other corporations hire several entities when they hold AGMs. Most corporations start by hiring a law firm. a company to scrutineer and often depending on the type of meeting a solicitation agent. Unfortunately, and of course because it's impractical for the majority of Condo Corporations to assume the expense of all or even a few of those entities most Condo Corporations rely on the knowledge of the property manager and an inexperienced board to deal with meetings which affects the quality of the meetings.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The quality of condo meetings depend on the quality of the property manager and the knowledge of your board of directors. Most condo meetings are pretty poor which leads to very little advancement and improvements in the corporation. If your condo corporation holds proper meetings then thank goodness and let us know! We want to hear about condos that are working well together creating successful condo communities. If not then well we all know when buildings incur this type of combination of a poor manager and a poor board for too long the building starts to deteriorate very quickly. Most building come equipped with basic bylaws created by the developer included in the owners manual, some specs and basic information and little else so if you were unlucky to buy into a property with owners who knew very little about condo boards you are probably facing some difficulties after a number of years.  Call us anytime and we will audit your meetings, elections or if you assist in coordinating any type of meeting. See our simple suggestions for make your meetings even more successful. 

condo meeting

Everyone is happier with a cookie in their hand

condo meeting - AGM

                                 Make people feel welcome!         

                           

Meetings are stressful even if there are no hot topics so anything you can do to lighten the mood is helpful. You could also have a giveaway or a play a little game before you get started. Don't forget name tags for large gatherings, bring a card or provide contact information and don't forget a pen, notepad or your phone to take notes and exchange information.  

If you organized the meeting: don't forget to shake as many peoples hands and introduce yourself to as many people as you can!

Hint: If you are organizing the meeting you should be the last to leave! This helps make sure you talk to everyone who came to talk to you!

                                             Its ALL in the Details

We believe details are important! Set up a station with coffee, juice or water to keep people hydrated and bring along some home baked or store bought treats. Owners will feel welcome and it helps to set the tone of a meeting. Who can argue with a piece of cake in their hand or mouth! Meetings should be informative and engaging and setting the tone will make your meetings more successful.

Hint: You'll often be able to tell the people who support you or at least like you if they take a cookie or drink some coffee. More combative individuals won't take the cookie because they feel like they would owe you something back and sometimes that's just being nice and respectful.

Working as a Trustee in the corporate debt space for over a decade has helped me build a foundation in Corporate and Securities Law. As a a Manager of Corporate Trust acting as debt Trustee, collateral agent or escrow agent, I was involved in many types of large international transaction and the biggest bought deal in Canadian history. As a trustee we were involved in, attended and scrutineered all types of meetings, extraordinary resolutions and consent solicitations. As Corporate Secretary for a large public company, I have over a decade of experience in many aspects of Corporate Law.  I worked for  several years in compliance for a capital raising investment company and worked in the prosecution department at IIROC. My degree in political science gives me a heightened sense of justice and expertise in all levels of government, democratic institutions and democratic practices.  I started this company to help other condo owners who were having similar experiences with condo boards. My corporate law and securities experience provides a great backdrop to be able to help create inclusive communities one building at a time, fighting one board at a time to bring back democracy and inclusion to Condo boards. People don't need to be fighting boards -it ruins their piece of mind and stunts community growth. Boards of Directors need to be held accountable for bad decisions and bad operating procedures and educated in best practices. 

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Email: wecare@momentumcondo.com
Phone: 403.651.7403

 

881 -15 Avenue SW

Calgary, Alberta T2R 1R8

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